Refund policy
Imagine Books Shop does not accept returns.
- We inspect each item before it leaves our hands and ensure that they all ship out in acceptable condition, however, we understand that sometimes shipping damage does occur. If your order arrives to you and has incurred damage due to shipping, please reach out within 14 days of delivery. Reports of damage outside of that timeframe are not eligible for a refund/exchange.
- Email info@imaginebooksshopllc.com with your order number, pictures of the damage, as well as photos of the box it was shipped in, and we will do our best to resolve the issue.